ABNB Federal Credit Union is seeking a Part Time/ Peak Time Bilingual Member Service Representative (MSR) at our Kemps River Branch located at 5399 Kemps River Drive in Virginia Beach, VA.
Responsibilities include processing deposit accounts and related services in a financial institution, interviewing members and processing loan applications and disbursements. The successful candidate will be responsible for following all policies and procedures and servicing the members in a friendly, courteous and professional manner. This individual needs to be sales-oriented and results-oriented, and project a positive attitude with the team. Part Time/Peak Time MSR’s will work part time peak time hours, including every Saturday.
The Member Service Representative (MSR) will assist with all credit union transactions in order to service the member including loan processing and approval, building public relations, executing marketing programs, and utilizing cross-selling standards in order to become the member’s primary financial institution. Open and close accounts, answers questions about products, services and maintains member account information on computer system.
The candidate must be fluent in Spanish/English language skills and the ability to read, write, speak, translate, and interpret between English and Spanish. The successful candidate will possess a High School Diploma or equivalent and six months to two years of similar or related experience. Courtesy, tact, and diplomacy are essential elements of the job. Outstanding interpersonal skills are required to effectively communicate with employees and members both in person and by phone.
Human Resources will only contact qualified candidates upon receipt and review of your resume. No phone calls please.
Submit resume with salary requirements to:
Vice President of Human Resources
ABNB Federal Credit Union
830 Greenbrier Circle
Chesapeake, VA 23320
Or email: firstname.lastname@example.org, or FAX (757) 424-5204