ABNB Federal Credit Union welcomes Victor Hall, MBA as its new Senior Vice President and Chief Experience Officer. Hall will report to Charles A. Mallon Jr., President & CEO of ABNB. Hall will oversee the Branch Services, Digital Member Services, Marketing, and Training departments at the credit union.

“In recognition of the credit union’s desire to grow into a regional financial institution, I am happy to add Victor to the senior leadership team at ABNB,” stated Mr. Mallon. “He brings with him a wealth of experience in the financial services industry, having demonstrated exceptional leadership and a strong commitment to enhancing customer experiences throughout his career most recently at State Department FCU. We are confident that his strategic vision, innovative ideas, commitment to improving the member journey and dedication to excellence will greatly contribute to our continued success and growth as a credit union,” concluded Mallon.

Hall brings more than 25 years of financial industry experience in Retail Delivery including Branch & Contact Center Management, Digital Transformation Strategy, Payments, Vendor Management, and Contract Negotiation. He previously held the position of Chief Retail Officer at State Department FCU in Alexandria, VA. Before State Department FCU Hall was the Vice President of Payment Product Operations with Citizens Financial Group.

Victor has an MBA from Johnson & Wales University in Providence, RI and has completed an Organizational Leadership program at Harvard Business School.